1. 5 Ways InvoiceCloud Supports the Shift to Paperless Billing and Payments

    Posted on April 3, 2025

    Youโ€™ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federalโ€ฆ

  2. The Power of Behavioral Change: Driving Utility Innovation 

    Posted on November 17, 2023

    The utility industry, a cornerstone of societal progress, is undergoing a profound transformation in response to environmental concerns, technologicalโ€ฆ

  3. San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

    Posted on October 19, 2023

    Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of aโ€ฆ

  4. LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

    Posted on September 14, 2023

    LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. Theโ€ฆ

  5. The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story 

    Posted on August 2, 2023

    The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The systemโ€™s rigidโ€ฆ

  6. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling withโ€ฆ

  7. The Results of Truckee Meadowsโ€™ Successful Paperless Billing Adoption Campaign

    Posted on April 20, 2023

    Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recentโ€ฆ

  8. Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies 

    Posted on April 13, 2023

    Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the stateโ€™s largest agriculture-based membership organization,โ€ฆ

  9. Enhanced Policyholder Experience Drives Digital Engagement: Client Story

    Posted on January 19, 2023

    EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling with inefficient collections technology that complicated payments andโ€ฆ

  10. Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience

    Posted on December 13, 2022

    Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, was struggling to stabilize rates and improve internal operationsโ€ฆ